Privacy Policy
Last Updated: January 26, 2025
Welcome to Yeti Scholar (“we,” “us,” or “our”). We respect your privacy and are committed to protecting it
through
our compliance with this Privacy Policy. This Policy explains what information we collect about you, how we use
it,
who we share it with, and your rights and choices regarding that information when you visit or use our web
application, services, and related features (collectively, the “Services”).
By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the
Services.
1. Information We Collect
A. Information You Provide Directly
- Account Information: When you sign up or log in through our third-party authentication
provider
(Auth0), we receive certain personal information, which may include your unique user ID (Auth0 ID), name,
and
email address.
- Contact Form Submissions: If you contact us via a contact form, we collect your name, email
address, subject line, and message content.
B. Automatically Collected Information
- Usage Data: We may collect information about how you access and use the Services. This may
include IP addresses, browser type, device information, and usage patterns to help us maintain and improve
the
Services.
C. User Progress and Performance Data
- User Progress Data: When you use our educational features, we store information about your
progress, such as completed tests, test results, learned words, formulas, reading speed practice data, and
custom test configurations.
- Custom Test Data: For certain test features, we store your test attempts, the questions you
have answered (correctly or incorrectly), marked questions, time spent, and other detailed metrics to
personalize and enhance your learning experience.
D. Subscription and Payment Information
- Stripe Integration: If you choose to subscribe to our paid plans, we integrate with Stripe,
a
third-party payment processor. We receive and store your Stripe Customer ID, subscription status, plan, and
renewal or expiration information. We do not store your full payment card details on our servers. Stripe
handles
all payment details in accordance with their own Privacy Policy.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Account and Authentication: To identify you as a user, maintain your account, and allow you
to
log in securely.
- Providing and Improving Services: To deliver the Services, track your educational progress,
generate personalized tests, display your results, and enhance your learning experience.
- Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical
support.
- Personalization: To tailor the content and features you see, recommend tests or materials
based
on your progress, and remember your preferences (e.g., hiding instructions or showing specific learning
modules).
- Subscription Management: To manage your free trial, monitor subscription status, handle
upgrades, downgrades, renewals, and ensure access to premium content if you are a paying subscriber.
- Analytics and Performance: To understand how our Services are used, gather usage
statistics,
and improve performance, reliability, and features.
- Security and Compliance: To ensure the security of the Services, detect and prevent fraud
or
abuse, comply with legal obligations, and enforce our Terms of Service.
3. Legal Bases for Processing (If Applicable)
If you are located in the European Economic Area (EEA), we process your personal information based on one or more
of
the following legal bases:
- Performance of a Contract: To provide the Services you have requested (e.g., access to your
account and content).
- Consent: Where you have given us consent to process your information (e.g., when submitting
a
contact form).
- Legitimate Interests: To improve and secure our Services and ensure continuity of business
operations.
- Legal Obligations: To comply with legal or regulatory requirements.
4. How We Share Your Information
We may share your information as follows:
- Service Providers: We use trusted third parties to help operate, analyze, and improve the
Services. For example:
- Auth0: For user authentication and secure login.
- Stripe: For payment processing and subscription management.
- Email Service Providers (e.g., Nodemailer with SMTP): To send transactional or
inquiry-related emails.
- Hosting and Infrastructure Providers: To host and maintain our databases and
servers.
These third-party service providers have access to your data only to perform tasks on our behalf and are
contractually obligated not to disclose or use it for other purposes.
- Legal Compliance and Protection: We may disclose information if required to do so by law,
or in
the good faith belief that such action is necessary to comply with legal obligations, protect our rights or
property, investigate fraud, or ensure user safety.
- Business Transactions: If we are involved in a merger, acquisition, reorganization,
bankruptcy,
or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
5. Cookies and Similar Technologies
We may use cookies, web beacons, and similar technologies to recognize you when you visit our Services, remember
your
preferences, and improve the quality of our offerings. You can set your browser to refuse all or some browser
cookies, or to alert you when cookies are being sent. Please note that disabling cookies might affect the
functionality of our Services.
6. Data Retention
We retain your personal information for as long as necessary to provide the Services, comply with our legal
obligations, resolve disputes, and enforce our agreements. When we no longer need your personal data, we will
securely delete or anonymize it.
7. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal
information.
However, no security measure is perfect, and we cannot guarantee absolute security. You are responsible for
keeping
your login credentials confidential.
8. Your Rights and Choices
Depending on where you reside, you may have certain rights regarding the personal information we hold about you.
These may include the right to:
- Access, update, or delete your personal information.
- Object to, or request that we restrict, certain processing of your personal information.
- Withdraw any consent you have previously given to us.
To exercise these rights, please contact us at the email address provided below. We will respond to your request
in
accordance with applicable law.
9. International Data Transfers
Your personal information may be transferred to and processed in countries other than the one you reside in,
including the United States, where our servers and service providers are located. We take steps to ensure that
appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy and
applicable laws.
10. Third-Party Links
Our Services may contain links to third-party websites, services, or integrations that are not operated or
controlled
by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy
policies of any third-party sites you visit.
11. Children’s Privacy
Our Services are not directed to children under the age of 13 (or older if required by applicable law). We do not
knowingly collect personal information from children. If you believe we have collected personal information
about a
child without consent, please contact us so we can take appropriate measures.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective when we post the updated
Privacy Policy on our website. Your continued use of the Services after these changes become effective signifies
your acceptance of the revised Privacy Policy. We encourage you to periodically review this page for the latest
information on our privacy practices.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information,
please
contact us at:
Email: info@yetischolar.com
We will do our best to address your concerns and help you understand how we use and protect your information.
By using Yeti Scholar, you acknowledge that you have read and understood this Privacy Policy and agree to our
collection, use, and disclosure of your personal information as described herein.